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Course Title:
Disability
Discrimination
Act Awareness

The Disability Discrimination Act 1995 brought in measures to prevent discrimination against disabled people. This course is a guide to understanding disability and discrimination. DDA covers a very broad area and has a number of parts relating to specific sectors such as employment, transport, service provision and local authorities etc.
 
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COURSE CONTENT:

Introduction
• What is the scope of the Disability Discrimination Act (DDA)?
• Overview of the Act

Disability and Discrimination
• What is Disability?
• What is Discrimination?

Disability Discrimination Act
• What is the scope and need of DDA
• How to comply with DDA

Providing Accessibility
• What are the accessibility related issues faced by disabled people?
• Accessibility for the hearing impaired
• Access to premises
• How can we provide disabled people with better accessibility?

Steps to Improve Accessibility
• What are the essential steps to improve accessibility?
• Training staff and advertising good practices
• Revising the rules

Employment Accessibilities
• How to encourage disabled people to respond to employment opportunities?
• Application and interview process
• Work environment
• What are the necessary adjustments to be made for disabled people?

Personal Emergency Egress Plan
• What is PEEP?
• How to devise PEEP

WHO IS IT FOR?
• New employees
• Managers
• Customer service