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                          Support within EUHealth community and web site

Frequently Asked Questions Links :

General
Accounts (Payment Queries)
Online subscriptions Healthcare contacts Western EU
Online subscriptions Healthcare contacts Eastern EU

Online subscriptions Healthcare contacts Asian Data download queries
Data view queries
Research support commissioned
Survey Support

EUHealth User Guides




Support Tel Number +44 (0) 870 755 2285   (National Rate) available Monday to Friday 9.00am-5.30pm GMT

Fax No. +44 (0) 870 755 2286   (National Rate)

Email support is available 12 hours a day, everyday.
Support email:
support@euhealth.net

 

When sending an email to support please quote your account no. and subscriber reference.

To contact sales and accounts please click here

For any country EUHealth Data download activations please click here

 

 

 

Please use the contact form below for technical support enquiries. Thank  you.




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The support division plays a pivotal role in the management and promotion of EUHealth.net product range and commissioned research across the institution. The support division interfaces with key external organisations (The Research Councils, charitable foundations and trusts, and the European Commission) and supports the company’s research community. As a non profit making company, we are members of the Institute of Marketing, the Institute of Market Research and Data Protection Registrar Number Z 1856234 services and the EU health commission as well as supported our UK National Health services with commissioned research and our research contact is our Research Manager Peter Evans.

Customer support- for online surveys and research projects
The Research Development, Entrepreneurship and survey teams within provide information, advice and assistance to customer concerning research hosting online surveys and all related matters. This includes:

  • Assistance to the design of the survey or the objectives needed to achieve the commissioned research
  • Assistance with locating suitable funding for your ideas, having access to alternative research projects and their success routes to market
  • Assistance to staff with the registration of the online survey hosting within our  website
  • Advice and support on intellectual property issues
  • Advice and support on European Healthcare Programmes
  • Assistance to research customer with the use of electronic applications for online Research funding
  • Advice on the company’s policies and procedures for research
  • Assistance with detailed costing for commissioned research and online surveys and reaching target audience regardless of job functions
  • Advice on external sources for funding applications

EUHealth Data Download support
For all matters concerning support for data download, please consult the Data download section of the EUHealth website. If you cannot find the information, you are looking for please contact the dedicated Data download support team at datadownloadsupport@euhealth.net.

Please view our Research Ethics Policy (PDF)


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